Client Services
We Deliver on Your Needs
ProAct has a primary focus on member service as well as member education. We offer a wide array of member education and wellness programs; our clinical pharmacists make presentations to employee groups on a regular basis and are certified to give seminars on smoking cessation, asthma, and diabetes wellness programs. ProAct can customize wellness programs to suit the specific needs of your employees.
Our clients enjoy an array of services, including:
- All implementation and setup services
- On-site employee meetings
- Enrollment materials
- Eligibility files
- Utilization data
- Mail service brochures
- On-going eligibility updating
- ID Cards
- On-site quarterly meetings
- Toll free telephone line for members
- Formulary management
- Physician profiling programs
- Employee education & wellness programs
- Enhanced member website
*Coming soon: 24-hour online access to Eligibility files and Utilization data.*
The success of our clients' prescription programs are derived from our concentration on generic substitution rather than driving utilization toward expensive brand drugs which carry large rebate returns. In addition, ProAct coordinates with our clients' health carriers to assist in lowering overall health care costs whenever possible. This and the emphasis we place on member education are just three of many components of our current clients' lower than average national trend over the last several years.
American employers are spending billions of dollars each year on prescription drugs. As the nation continues to age and new products are introduced to the market, employers of all sizes are looking for solutions. ProAct can provide employers with an innovative, financially sound and flexible pharmacy benefit solutions without compromising quality of care.